Driving efficient operations, compliant processes, and cost savings
Experienced Administrative Assistant with nearly 8 years in office administration, payment processing, vendor management, procurement, and asset maintenance within the financial services industry. Proven ability to streamline processes and reduce costs while ensuring compliance and efficiency. Seeking a mid-level administrative or operations role.
Core Competencies
- Office Administration
- Vendor & Supplier Management
- Payment Processing
- Procurement & Inventory Control
- Asset Maintenance (AC, CCTV, Generators, Furniture)
- Store & Stationery Management
- Cost Optimization
- Supply Chain Management
- Customer Support
- Microsoft Excel
- MS Office Suite
Professional Experience
IDLC Finance Limited — Dhaka, Bangladesh
Officer — Administration & Procurement
- Executed administrative SOPs aligned with BB & VAT regulations; zero audit findings in FY‑21/22.
- Processed > 3,000 monthly payments (employees, vendors, tax/VAT challans) via banking portals & ERP; cut cycle from 7 → 3 days.
- Oversaw lifecycle of 5,000+ assets across 31 branches; maintained 98% uptime and reduced maintenance spend by 20% via SLA renegotiations.
- Led vendor selection & quotation analysis; saved BDT 2.4M in FY‑2022 through consolidation and bulk purchasing.
- Coordinated design, budgeting, and vendor supervision for 8 branch builds/renovations; delivered on schedule and 6% under budget.
- Maintained PAR‑level inventory for stationery & consumables; shrinkage reduced to < 0.5%.
- Acted as liaison with Finance, HR, IT, and external auditors to ensure seamless operations.
Promoted from contractual Administrative Support Officer, Feb 2016 – Apr 2018.
Education
- MBA in Human Resource Management — Stamford University Bangladesh
- MBS in Management — National University
- B.Com (Hons) in Management — National University
- HSC in Business Studies — Dhaka College
- SSC in Business Studies — Lalmatia Boys
Languages
English
Bangla
References
Shazzad Hossain — Senior General Manager, Windy Group, Gazipur · +880 17 1106 9513